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Everything Answered

Frequently Asked Questions

Straight answers about the model, money, food and franchise.

What is ZEN Z?

ZEN Z is a micro business network powered by BIC Ventures. One central cloud kitchen supplies six branded smart trolleys placed across a city, connected by our own delivery app.

Why only 6 trolleys per city zone?

Six trolleys, each covering roughly a 5 km radius, give citywide reach from one kitchen — lower investment, centralized cooking, standard taste, tight quality control and minimum staff.

What is the minimum way to start?

A single category trolley starts from ₹2.5 Lakhs (₹3.5 Lakhs for Non-Veg Express). It comes as a complete setup — trolley, branding, training and app listing.

What does the ₹50 Lakh Master Franchise include?

One central cloud kitchen setup, 6 premium trolleys/kiosks, delivery app for your city, training, SOPs, launch support, marketing support and territory rights.

Who cooks the food?

All food is prepared in the central cloud kitchen under FSSAI-compliant SOPs, then dispatched to trolleys in ZEN Z branded packaging.

Is delivery included?

Yes. The ZEN Z app lets customers order from any trolley. Each trolley serves its ~5 km radius, so together the network covers the city.

Are returns guaranteed?

No. Returns depend on actual sales, location, season and operations. We share illustrative projections only — never guaranteed or fixed returns.

Who handles hygiene and branding?

Every unit follows the ZEN Z standard: uniform, cap, gloves, mask, branded packaging, glasses, bags, tissues, QR menu and digital billing.

Can I run it myself or with staff?

Most trolleys are 1-person operations. You can operate yourself or hire trained staff — we provide the training either way.

Which cities are open?

We are expanding across 100 metro stations in 10+ cities. Check the Metro Expansion page for availability in your city.

How do I track my business?

Owners get live stock and sales visibility through the app — daily sales, orders and performance reports.

Who is behind ZEN Z?

ZEN Z is powered by BIC Ventures (bicventures.in) — a business facilitation platform based in Bengaluru.