Legal
Cookie policy
Every cookie and browser storage key we use, what each one is for, and how to change your mind.
Applies to zenzindia.com, app.zenzindia.com, admin.zenzindia.com and api.zenzindia.com, operated by BIC Ventures, Bengaluru, India. Last updated 21 August 2026.
Your current choice
This is what is recorded in this browser right now:
No choice recorded yet — essential cookies only
Your choice is stored in this browser only. If you use another browser or device, or clear your browsing data, we will ask again.
The short version
We use cookies that the site needs in order to work, and nothing else unless you say yes. There are no third-party advertising or analytics scripts embedded in these pages. If you choose Essential only, every page, form, order and login continues to work exactly as before — you lose nothing.
1. Strictly necessary — always on
These cannot be switched off, because without them the site cannot do what you asked it to do. They are all set by us on our own domains and are never used for advertising.
| Name | Type | Lasts | What it does |
|---|---|---|---|
zenz_consent | Cookie | 180 days | Remembers the choice you made on the cookie notice, so we stop asking. Without it we would have to show the notice on every page. |
zenz_csrf | Cookie | Until you close the browser | A random token your browser must echo back when a form is submitted. It is what stops another website from submitting a form on your behalf. |
zenz_session | Cookie | Up to 30 days | Keeps you signed in to the ZEN Z app or the partner console after you log in. Set only once you log in, and cleared when you log out. |
zenz-cart, zenz-favorites, zenz-recent-searches, zenz-guest-contact |
Local storage | Until you clear it | Your basket, saved dishes, recent searches and the delivery name and number you last typed, so a reload does not empty them. |
zenz-area, zenz-active-city, zenz-theme, zenz-user |
Local storage | Until you clear it | Your delivery area, the city a partner is currently working in, light or dark appearance, and the display name shown in the app header. |
2. Campaign attribution — only with your consent
We advertise on Meta (Facebook and Instagram). When you arrive from an advertisement, the link carries campaign parameters. If you accept, we keep those for the duration of your visit so that an enquiry you submit two pages later can still be credited to the advertisement that paid for it — that is how we know which advertising is worth running.
| Name | Type | Lasts | What it does |
|---|---|---|---|
zenz_attr, zenz.attr |
Session storage | Until you close the tab | The campaign, advertisement and referring page you arrived through. Sent to us only when you actually submit an enquiry or an order, and then stored with that record. |
_fbp | Cookie, set by Meta | 90 days | Meta's own browser identifier. We do not set it and no Meta script runs on these pages; if it already exists in your browser and you have accepted, we read it and include it with an enquiry so Meta can tell which advertisement led to it. Refusing means we never read it. |
If you choose Essential only, we do not
write these, we do not read _fbp, and anything of this kind already
in this browser from before your choice is deleted.
3. What we do not do
There is no Google Analytics, no Google Tag Manager, no Meta Pixel and no third-party advertising tag embedded in these pages. We do not sell, rent or trade what we hold about you, and we do not share it with third-party marketing services. Nothing here builds a profile of you across other people's websites.
4. Changing or withdrawing your choice
Use the Change my choice button at the top of this page, at any time, on any device. Withdrawing is exactly as easy as consenting, and takes effect immediately. You can also block or delete cookies in your browser's own settings — if you block the strictly necessary ones, logging in and submitting forms will stop working.
5. How this relates to the privacy policy
This page covers what is stored in your browser. What happens to the information you send us — what we collect, why, how long we keep it and how to have it corrected or deleted — is in the privacy policy.
6. Changes to this policy
If we add a category of cookie, we will ask you again rather than assume your earlier answer covers it. The date at the top of this page tells you when it last changed.
Contact
BIC Ventures, Bengaluru, Karnataka, India · info@zenzindia.com · +91 77954 82399