How long is the agreement?
Five years, renewable. Territory, renewal and exit terms are all in the agreement you receive at proposal stage — before any payment, with time to have a lawyer read it.
Do I have to buy supplies from ZEN Z?
Only the branded and recipe-critical items — spice blends, packaging, signature bases — through approved suppliers. Vegetables, milk and staples you buy locally. There is no minimum purchase quota.
Can I change the menu or the prices?
Prices, yes — you set your outlet's local prices from your dashboard. Recipes and dish specifications, no. You can request additions, and we do add regional dishes where the case is good.
Do you give territory exclusivity?
Yes: a defined radius around your outlet in which we will not open or license another ZEN Z of the same format. The radius depends on population density and is written into the agreement.
Do I need a location before I apply?
No. We review sites with you before anything is signed — not having one yet does not stop the conversation.
How does one cloud kitchen support six trolleys?
The kitchen does prep, batch cooking and quality control in one place, under one licence. The trolleys finish, serve and act as pickup points for online orders. Central prep is what makes six selling points possible without six kitchens — and keeps a dish tasting the same at all six.
What if I want to exit?
You may sell the outlet to a buyer we approve, on the same terms, subject to a transfer fee — or close it and return the branding. Both are set out in the agreement.
Is a ZEN Z franchise an investment product?
No. It is a food business. Under Option A you run it, keep what is left after expenses and carry the risk. Under Option B ZEN Z runs it and your 25% share depends on the actual profit — a year with no profit pays no share. ZEN Z does not pool anybody's money, does not sell financial products and does not guarantee a return to anyone.
What does ZEN Z earn under each option?
Option A, where you run the business: 11% of gross sales, which includes the ZEN Z Android app and billing software; every expense is yours. Option B, where ZEN Z runs everything: the year's income minus all expenses is the profit — 25% to you, 75% to ZEN Z. No income is guaranteed under either option.